Claim Investigation and Monitoring service
Transportation accidents, natural disasters, terrorism and other unexpected catastrophes can cause immense environmental damage. Insured parties are seldom prepared for incidents of this type. Being unprepared commonly leads to compromised decisions and the use of the most readily available resources. Sudden and accidental incidents typically involve local, state, and federal regulatory oversight. Impact can involve the insured’s property, third party properties, and media regulated by the state (i.e., soil, surface water and groundwater).
Action 's Claim Investigation and Monitoring service provides management of incident background, apparent impact, parties involved or affected, current abatement activities including the adequacy thereof, and an estimate of the cost-to-date and future cost projections. A quick response to collect detailed information at the time of the incident enables you to manage the claim and control costs. Much of this information is lost if not collected concurrent with the incident.
Daily documentation of site activity stream lines the invoice auditing process after the work is completed. Site monitoring also limits and deters vendor-billing fraud. Our experience has been that many environmental abatement contractors welcome day-to-day monitoring because billing guidelines can be established early in the project, reducing post-incident invoicing conflicts.

